Patients can request home delivery of their prescriptions from any pharmacy to help maintain continuity of care while helping mitigate viral spread.
ScriptDrop Inc. has announced the expansion of their nationwide prescription delivery solution from a purely pharmacy-integrated workflow to a patient-initiated one, launching on Monday, March 16. Previously, ScriptDrop’s solution allowed pharmacies to set up delivery on behalf of patients, but the company is now putting that power in the hands of patients, too.
“Right now it’s of the utmost importance that patients have all the tools they need to stay healthy and safe,” said Nick Potts, CEO of ScriptDrop. “Our solution can empower both patients and pharmacies in that regard.”
As COVID-19 spreads and Americans are counseled to limit in-person interactions, more patients are being offered telehealth as an alternative to seeing their doctors in person. Telehealth solutions cannot cover the entire patient journey. If a patient is prescribed a medication or needs refills, they often do not have an alternative to picking up the prescription in person at a potentially crowded brick-and-mortar location.
ScriptDrop’s solution is the missing piece of the puzzle. Patients across the country will be able to request delivery of a filled prescription by texting “DELIVER” to 727478. Once they have paid their copay, provided the appropriate information and paid the delivery fee – a flat rate of $8 – the patient can remain at home and have their prescription dropped off at their door. They do not need to even interact with the delivery driver. It will work for any pharmacy across the U.S., including community and retail locations.
Thanks to ScriptDrop’s extensive, nationwide courier network, there is adequate driver redundancy in areas that expect a high volume of deliveries. If needed, ScriptDrop will work with pharmacies to increase support elsewhere in the country.
Both patients and pharmacies can learn more by visiting https://scriptdrop.co/covid19.
“We know that stress levels are already high across the nation,” Nick Potts said. “Picking up prescriptions shouldn’t be something patients need to worry about, and medication abandonment isn’t something healthcare providers should add to their growing list of concerns during this stressful time.”
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