ScriptDrop

Support

Delivery Support Form

Before submitting this form please review our FAQ. If you cannot find a solution please fill out the following form and a Customer Success Coordinator will be in touch.

Before submitting, please review our FAQ guide above for answers on common error messages.

For technical issues related to your pharmacy system, please contact your IT helpdesk.
Please note, this issue selection is meant only for orders that have already left the pharmacy
For faster response time please call (855) 963-1619 and enter your order ID for status and ETA information. If the ETA is not present, please send us a chat through your pharmacy portal.
Sign into your ScriptDrop portal or cancel the order through your pharmacy system. For instructions on how to cancel orders through your pharmacy system, please contact your manager or IT helpdesk. Use our FAQ guide for instructions on how to cancel through the ScriptDrop portal.
For locked accounts we will contact you through phone, please ensure a valid phone number has been entered
 
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